As E-bike does not have any major mechanical components like engine, gear box etc. So maintenance of is very less compare to any petrol two wheeler. Our full fledged service department support dealer’s and users for any technical needs or spares requirements at different stages of their dynamic business lifecycle. My E-Bike comes with warranty of 1 year on major parts like hub motor, controller, charger and 6 months on battery set.

How to recharge My E-Bike
To recharge My E-Bike is as simple as charging a cell phone. The first time it is essential to charge the batteries for 6-8 hours using the supplied charger. To charge, please remove the protective cover from the charging socket. Then plug in the charger into the charging socket, before plugging the charger into a wall power socket. There is an indicator light provided on the charger body which will turn Red while charging. This will become Green when the charging is complete. In case the battery charging light is not indicating, please check the fuse provided on the battery pack. The charger has been provided with a safety feature to avoid overcharging of batteries and thereby enhance the battery life. Generally recharging time will be around 6 to 8 hours. The My e-bike have been powered by four 12V, 24Ah batteries wired in series to provide 48 volts. All batteries charge simultaneously.

Tips To Improve Battery Life

•	It is recommended to charge the My E-Bike as and when you get an opportunity to charge and avoid complete discharge in use.
•	You should charge My E-Bike if it has not been used for 3-4 weeks or more.
•	Always charge the battery in dry and ventilated place to clear the gases emitted from the batteries.
•	Battery should not be stored in discharged condition for longer time period.
•	Always use supplied / approved charger
•	Avoid expose the battery to heat or water.
•	Ensure that the Power Switch is OFF when the My E-Bike is being charged.
•	Contact authorized service point if charging light doesn’t become Green even after 10 hr charging time.
•	Do not try to open battery cell or impart any thing in it.
•	Never use battery set for any other purpose.

Tips To Improve Running Range

•	Avoid overloading and over speeding as this will reduce the range substantially.
•	Avoid fast acceleration. A racing start at full acceleration can drain the energy from battery faster. Start off gradually.
•	Maintain the correct tyre pressure. Under inflation of the tyres can waste energy due to increased rolling resistance of the tyres.
•	Turn off the power whenever My E-Bike is not in use such as road crossings etc. Take advantage of auto starting feature of My E-Bike and switch it off till required.
•	Drive cost consciously, anticipate traffic conditions, and avoid frequent and unnecessary braking.

Tips for Lubrication and Cleaning
Regular cleaning and lubrication of all moving parts is a must. The parts open and exposed to atmosphere e.g. all bearing fittings such as front and rear axles, handle / steering & frame joints, brake lever joints, etc. need lubrication. Need-based lubrication is suggested for which can be judged from the ‘feeling’ of hardness and obstruction to movements. Dusty and rainy conditions will require more frequent lubrication. Any general purpose lubricant can be used. The My E-Bike should be cleaned at regular intervals by wiping with damp cloth. Strong detergents should be strictly avoided. Mild detergent may be used in diluted condition. Water under pressure should not be used for cleaning as this may damage the electrical components. We insists for regular service and check up at least once at 3 months.

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